Fequently Asked Questions
What is Fund Retriever?
Fund Retriever is an asset recovery firm dedicated to helping individuals recover unclaimed money owed to them from past companies or entities.
Why didn’t the state contact me directly about my unclaimed funds?
They likely did. The Controller’s office mails notices to the last known address on file. If you’ve moved since then or mistook the notice as spam and discarded it, you might not have seen it.
How did you get my information?
As a state-registered asset locator business, we have access to the California Controller’s unclaimed property database, which helps us identify potential unclaimed funds tied to you.
How did the state end up with my money?
If a company can’t locate its owner after a specified inactivity period — usually three years — California law requires it to send the unclaimed property to the Controller’s Office where it’s held until claimed by the rightful owner.
How long does it take to get the payment?
Processing times vary by claim type:
- Simple cash claims filed electronically may be processed within 30 to 60 days after all documentation is received and approved .
- Paper (mailed) claims can take around 180 days to process .
- As of September 3, 2025, the Controller’s Office is implementing a new digital system expected to provide faster status updates — generally within one month of claim submission.
What does the recovery process look like?
- We send you the required paperwork and guide you in gathering any supporting documents.
- You can submit them via our secure portal (like Dropbox) or have us submit them on your behalf.
- Once received, the state verifies your documents, processes your claim, and issues your recovered funds. They typically send the check both to you and to us (for our service fee).
What percentage do you charge?
We charge up to 10% of the total recovered amount, which is state-authorized. You don’t pay any fees upfront — our fee comes directly from the amount you recover.
Are there any upfront charges?
No. There are no upfront costs — we cover processing, shipping, notarization, and related fees, with our compensation coming only upon successful recovery.
Is this a scam?
Absolutely not. We work directly alongside the state, use all state-issued documents, and we will never ask for any money up front. Our goal is to reclaim funds that legally belong to you — and we only move forward with your explicit permission and proper documentation.
Can I recover the funds myself?
Yes, you can file with the state directly — there’s no charge. But navigating the documentation, notarization, submission requirements, and follow-up can be complex and time-consuming. We streamline the process, cover all related fees, and provide peace of mind.
Is there a time limit to claim my unclaimed property?
No — there is no expiration date for claiming your unclaimed property once it’s at the Controller’s Office .
How will I know the current status of my claim?
The upgraded digital system, effective September 3, 2025, will allow you to check clearer, faster status updates—typically updated within one month of your submission.
What happens if a check isn’t cashed within six months?
Uncashed checks become unclaimed warrants. From that point, the recipient typically has two years to claim the funds as an unclaimed warrant.
What about “pre-escheat” notices?
Before property is turned over to the state, companies are legally required to attempt contact with the owner directly — this is often done via notices. The Controller’s Office sends their own notice as a final effort before escheating the funds.
What are the typical submission methods and associated benefits?
- Electronic claims are faster and typically completed within 30–60 days .
- Paper claims can be slower (approx. six months), partly due to processing backlogs .
- Starting in September 2025, the eClaim process will streamline electronic submissions and improve turnaround times
